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Services

Custom AI, and the software around it

AI services at the centre of our work, and the product engineering services that carry them into production.

  • 01 / AI

    Custom AI Agents

    Agents that reason, use your tools and finish the job.

    Purpose-built agents that read context, decide the next step and act inside your systems, with a person in the loop where it matters.

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    • Task agents

      Single-purpose agents for a defined job: triage an inbox, qualify a lead, reconcile a record.

    • Multi-agent systems

      Planner, specialist and reviewer agents that work together on longer, multi-step jobs.

    • Tool and API integration

      Connections to your CRM, helpdesk, ERP, databases and internal APIs so the agent can act, not only answer.

    • Knowledge grounding

      Retrieval over your documents and data so responses are based on what your business actually knows.

    • Human-in-the-loop controls

      Approval steps, confidence thresholds and escalation paths for anything sensitive.

    • Evaluation and monitoring

      Test suites, tracing and dashboards that show how the agent performs before and after launch.

  • 02 / AI

    AI Workflow Automation

    Take the repetitive work out of your team's day.

    We map the manual steps in a process and automate them end to end, so work moves between your tools without copy and paste.

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    • Process mapping

      We document how the work really flows today and identify the steps worth automating first.

    • Document and data extraction

      Invoices, forms, emails and PDFs turned into clean, structured data your systems can use.

    • System-to-system integration

      Your tools connected through APIs and webhooks so information is entered once and flows everywhere.

    • Triggered and scheduled workflows

      Automations that start on an event, such as a new order or email, or run on a schedule.

    • Exception handling

      Unclear or unusual cases routed to a person with the context needed to resolve them quickly.

    • Reporting and audit trail

      A record of every run: what happened, what changed and who approved it.

  • 03 / AI

    Custom AI Solutions

    AI features built for your product and your data.

    Knowledge assistants, in-product copilots, custom models and analytics, designed around your data rather than a generic template.

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    • Knowledge assistants

      Search and question answering over your documents, tickets and wikis, with sources shown.

    • In-product copilots

      AI features inside your own application that help users draft, summarise, search and decide.

    • Chat and voice assistants

      Conversational interfaces for customers or staff, on the web, in your app or on messaging channels.

    • Custom ML models

      Models for prediction, classification and forecasting, trained and evaluated on your data.

    • Data analytics

      Pipelines, dashboards and visualisations that turn raw data into something your team can act on.

    • AI consulting

      A practical assessment of where AI will and will not help, with a prioritised roadmap.

  • 04 / AI

    WhatsApp AI Agents

    Sales and support on the app your customers already use.

    AI agents on your WhatsApp Business number that answer customers, capture leads and hand over to your team when a person is needed.

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    • Sales and enquiry agents

      Answer product, price and availability questions and collect what your sales team needs to close.

    • Support agents

      Order status, returns, bookings and common questions handled in the chat, any hour.

    • Multilingual replies

      Customers write in Gujarati, Hindi, English or a mix, and get a reply in kind.

    • Business system integration

      Connected to your CRM, order system, calendar and catalogue so answers are current.

    • Human handover

      A shared inbox where staff see every chat and take over with one tap.

    • Templates and follow-ups

      Order updates, reminders and follow-ups sent within WhatsApp's messaging rules.

  • 05 / AI

    AI Voice Agents

    Every call answered, in the caller's language.

    Voice agents that answer and make phone calls, book appointments, take messages and pass callers to your team when needed.

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    • Inbound call handling

      Answer on the first ring, during busy hours and after closing.

    • Outbound calls

      Reminders, confirmations and follow-ups, within calling regulations and consent.

    • Indian languages

      Gujarati, Hindi and English to start, with mixed-language speech handled.

    • Bookings and lookups

      Calendar, order and account actions completed during the call.

    • Live transfer

      Hand the caller to a person with the context so they do not repeat themselves.

    • Summaries and recordings

      A written summary and recording of every call, searchable by your team.

  • 06 / AI

    Document AI

    Paperwork read, checked and entered for you.

    Systems that read invoices, forms, KYC documents and reports in any layout, extract the data and enter it into your software.

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    • Invoice and bill processing

      Supplier, GST, line items and totals extracted and matched against purchase orders.

    • KYC and onboarding documents

      Identity and business documents read and checked for completeness.

    • Forms and applications

      Handwritten and printed forms turned into structured records.

    • Contracts and reports

      Key terms, dates and figures pulled from long documents, with summaries.

    • Validation rules

      Totals, tax, duplicates and master-data checks before anything is entered.

    • Review queue

      Low-confidence fields highlighted for a person, with the original beside them.

  • 07 / Product

    Web Development

    Fast, maintainable web products.

    Web applications, SaaS platforms, dashboards and the APIs behind them, built to be fast today and easy to change tomorrow.

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    • Web applications and SaaS

      Multi-user products with authentication, roles, billing and the features your business needs.

    • Dashboards and internal tools

      Admin panels and operational tools that replace spreadsheets and manual tracking.

    • APIs and backends

      Well-structured services and databases that web, mobile and AI features can all rely on.

    • Marketing and company sites

      Fast, search-friendly sites that are simple for your team to update.

    • AI-ready architecture

      Products designed so agents and AI features can be added cleanly when you need them.

    • Maintenance and modernisation

      Upgrades, performance work and gradual rewrites of ageing applications.

  • 08 / Product

    Mobile App Development

    Apps people keep on their home screen.

    iOS and Android apps from a shared codebase, with the backend, release pipeline and AI features to match.

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    • iOS and Android apps

      Cross-platform apps that look and feel right on both platforms.

    • Real-time features

      Live tracking, chat, notifications and data that stays in sync across devices.

    • Mobile backends

      APIs, authentication, storage and push infrastructure sized for your usage.

    • AI in your app

      Assistants, smart search, voice and camera-based features built into the experience.

    • Wearables and TV

      Companion apps for watch and TV platforms where your product calls for them.

    • Release and support

      App store submission, updates, monitoring and ongoing improvements.

How we work

From first conversation to a system you can rely on

A simple, visible process. You see working software early and always know what comes next.

  1. 01

    Discover

    We sit with the people who do the work, map the process as it really runs and pick the parts where an agent or automation pays off.

  2. 02

    Design

    You get a clear scope: what the system will do, which tools it touches, where a person stays in control and how we will measure it.

  3. 03

    Build

    We ship in short iterations against real examples from your business, with a test suite that shows how the system behaves before it goes live.

  4. 04

    Launch and improve

    We roll out gradually, monitor every run and keep tuning. You get documentation, training and long-term support.

Not sure which service fits?

Describe the problem in a few lines. We will tell you honestly whether AI is the right tool and what a sensible first step looks like.