Diamond industry
AI for diamond manufacturers and traders
Surat cuts and polishes most of the world's diamonds, and the trade runs on fast, accurate answers: which stones are available, at what price, with which certificate. We build agents and automation around those daily jobs, connected to the inventory and accounting systems you already use.
The daily jobs
Where we take work off your team
- 01
Buyer enquiries
Today
Buyers send requirements on WhatsApp and email at all hours. Sales staff search stock by hand and reply one by one.
With automation
An assistant reads the requirement, searches available stones and replies with matches and certificates. Quotes are prepared for your team to approve.
- 02
Inventory across locations
Today
Stock moves between manufacturing, grading, office and memo, and the sheet is out of date by the afternoon.
With automation
One live inventory with every movement recorded, so a stone shown to a buyer is a stone you can sell.
- 03
Certificates and quality documents
Today
Grading reports arrive as PDFs and their details are typed into the stock system by hand.
With automation
Certificates are read automatically, matched to the stone and attached to its record, with mismatches flagged.
- 04
Export paperwork
Today
Invoices, packing lists and shipping documents repeat the same details and take hours per shipment.
With automation
Documents are prepared from the order and stock data for a person to check and sign off.
- 05
Memo and payment follow-up
Today
Stones out on memo and overdue payments are tracked in notebooks and memory.
With automation
Automatic reminders to your team and to buyers, with a daily list of what is due and overdue.
Works with what you already use
We connect to your current software instead of asking you to move to a new platform.
What stays in your hands
- Prices, discounts and holds are always confirmed by your sales team
- Buyer lists and stock data stay inside your own systems
- Export documents are reviewed before they are issued
Products for diamond businesses
Diamond inventory and buyer enquiry assistant
Answers buyer enquiries from live stock, shares certificates and prepares quotes for approval.
View productWhatsApp sales and support agent
Answers product and order questions on WhatsApp, captures leads and hands over to a person when unsure.
View productInvoice and document processing
Reads invoices and bills, extracts the fields, posts them to your accounting software and flags exceptions.
View productBusiness dashboard with AI summaries
One web dashboard over your sales and operations data, with a plain-language daily summary.
View product
FAQ
Common questions
Will our stock and buyer data be shared with anyone?
No. We agree where data is processed before work starts, and the system can run within your own cloud or servers. Access is limited to what each workflow needs.
Can it work with our existing inventory software?
Usually. If the software has an API, a database or a reliable export, we connect to it. We check your setup during discovery before proposing anything.
Can buyers negotiate with the assistant?
No. The assistant shares stock details and prepares quotes, and your sales team handles price discussions. That limit is part of the design.
Have a process that should run itself?
Tell us what your team spends too much time on. We will come back with a clear view of what can be automated and how we would build it.